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Privacy Committee of New South Wales --- "Invisible Eyes: Report on Video Surveillance in the Workplace (No. 67, August 1995)" [1995] PrivLRes 3; [1995] CyberLRes 2 (1 August 1995)

THE PRIVACY COMMITTEE OF
NEW SOUTH WALES

Invisible Eyes:
Report on Video Surveillance in the Workplace

(No.67 August 1995)
Written by Tim Dixon, Research Officer

Table of Contents

• EXECUTIVE SUMMARY
• TERMS OF REFERENCE
• 1: VIDEO SURVEILLANCE IN THE WORKPLACE
• 1.1 Background to Privacy Committee Inquiry
• 1.1.1 Surveillance in Public Places
• 1.2 Privacy, the Workplace and Video Surveillance
• 1.3 The Workplace: Defining the Parameters
• 1.4 Increasing Use
• 1.5 Characteristics
• 2: THE USES OF VIDEO SURVEILLANCE
• 2.1 Usage in Specific Industries
• 2.2 Reasons
• 2.2.1 Theft
• 2.2.2 Protection of Premises
• 2.2.3 Monitoring Individual Work Performance
• 2.2.4 Customer Service
• 2.2.5 Training and Supervision
• 2.2.6 Employee Health and Safety
• 2.2.7 Ensure Compliance with Laws and Regulations
• 2.2.8 Employer Liability
• 2.2.9 Production Monitoring
• 2.2.10 Other Uses
• 2.3 Conclusion
• 3: PRIVACY ISSUES IN VIDEO SURVEILLANCE
• 3.1 Public and Private Worlds
• 3.2 Data Protection Principles
• 3.3 Complaints to the Privacy Committee
• 3.3.1 Other Examples
• 3.4 Effects of Surveillance
• 3.5 Locations of Surveillance Cameras
• 3.6 Conclusion
• 4: COVERT VIDEO SURVEILLANCE
• 4.1 Justification
• 4.2 Controls on Covert Surveillance
• 4.3 Conclusion
• 5: REGULATION
• 5.1 Regulation of Video Surveillance in Australia
• 5.1.1 Australia
• 5.1.2 New South Wales
• 5.1.2.1 Privacy Legislation
• 5.1.2.2 Technology Specific Regulation
• 5.1.2.3 Industrial Relations Law
• 5.2 International Law
• 5.3 International Organisations
• 5.4 United States of America
• 5.5 New Zealand
• 5.6 Germany
• 5.7 The Netherlands
• 5.8 Switzerland
• 5.9 France
• 5.10 Italy
• 5.11 Belgium
• 5.12 Sweden
• 5.13 Norway
• 5.14 Canada
• 5.15 Conclusion
• 6: FUTURE OPTIONS
• 6.1 Is Action Necessary?
• 6.2 Self-Regulation: Code of Conduct
• 6.3 Co-regulation
• 6.3.1 Guidelines issued under Privacy Committee Act 1975
• 6.3.2 Workplace Codes developed under Industrial Relations Legislation
• 6.4 Legislative Control
• 6.4.1 Mandatory Code and Privacy Legislation
• 6.4.2 Mandatory Code pursuant to Industrial Relations Legislation
• 6.4.3 Amendments to Industrial Relations Act to Prohibit Certain
• 6.4.4 Specific Legislation on Video Surveillance
• 6.4.5 Licensing
• 6.5 Concluding Remarks
• 6.6 Recommendations
• APPENDIX 1: GUIDELINES ON OVERT VIDEO SURVEILLANCE
• APPENDIX II: SUBMISSIONS TO THE INQUIRY
• APPENDIX III: DATA PROTECTION PRINCIPLES
• REFERENCES

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